FAQ
Q: What is TENGA so popular?
Please see ‘Why TENGA’
Q: Where does Tenga come from?
All our products, including Tenga, originate from Japan, thus instruction manuals (if any), product packaging, as well as the displays on the products will all in Japanese.
Q: Can you tell me about the entire range of TENGA products?
TENGA products are classified into 4 main categories: 1. Tenga Onacups (aka Onanism cups) These are the disposable cups that offer different sexual experiences and varying degree of tightness and sensations. There are a total of 14 cup designs. 2. Tenga Onacaps (aka The Eggs which comes in 6 unique designs: Wavy, Spider, Clicker, Silky, Stepper, Twister). These are made of ultra stretch-able materials which are meant to cover your entire penis and focus stimulation on the sensitive penile head gland. Think ‘Playdough’ for men. 3. Tenga Flip Holes (original in white, and the latest, Black - aka Blackhole). The flipholes are meant for repeated use and are by far the most popular sex toy by Tenga. 4. Accessories. To make the experience more enjoyable, TENGA also introduces other support products such as the Flip Hole lotions (in Mild, Real, and Wild), and Hole Warmers, Warmer Stick, Egg Lotion, and others. Check out out online shop at http://tengatango.ecrater.com/ to learn more!
Q: How can tengatango.com help to protect my privacy?
tengatango.com provides the highest level of confidentiality and shopper confidence. All information and data provided by our customers are carefully guarded. Ordered items are packed and shipped discreetly so there’s absolutely no need to worry about prying family members or neighbours.
Q: How and where can I buy TENGA products?
Currently TENGA products are available only in Japan and very limited regions in Asia, United States, and Europe. The best place to obtain TENGA products will be here at tengatango.com for the best price, privacy assurance, discreet packaging, and speedy delivery WORLDWIDE.
Q: I am new to TENGA - any advice for me?
Because TENGA onacups are discreetly shaped (like shampoo bottle, water bottle, or a cola drink), you need not worry about leaving them around the house or room/ bathroom. Just remember not to get too carried away (ie moan too loudly when using them), especially if you have thin walls and nosey parents/ neighbours / house-mates. Remember to dispose of the cups properly after use (for hygiene purpose). Or if you were using the TENGA flip hole, remember to wash and dry it properly after use to extend the product’s life. Last advice: use lots of lubrication/ lotions to avoid excessive friction that may cause burns in the heat of the moment (pardon the pun).
Q: Are all TENGA products disposable?
Yes and No… TENGA onancups/ onanism cup series (which comes in Red, Black, White and Ultra-size) are disposable. It means you do not need to clean up after yourself and there is no mess. And because they are not designed for repeated use, they are hygenic. If you want something meant for repeated use, please check out our EGG (6 varieties), or the TENGA FLIP HOLES which comes in two variations: Standard (White) and Black. These masturbators can be fully opened to wash and to dry throughly to ensure safe and hygenic repeated use - even up to 50 times (depending on the intensity of your usage, and how intense you use them of course…).
Q: How do customers make payment for their purchases?
For your shopping convenience, we accept payments made through Paypal. Singapore customers may also purchase items on a cash-and-carry basia directly at CACTUS Shop located at Marina Square Level 3. Prices and promotional offers will differ from what is available on the website.




